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Shipping Policy
Order Confirmation
- Receive instant peace of mind with an order confirmation email sent directly to your inbox upon purchase. This email serves as your official record of the order details
Order Processing
- We prioritize your time. Orders placed before 5:00 PM CST are processed the same day. In rare instances of high order volume, processing may occur the next business day. For "Rush Shipping" or "Priority Shipping" options, your order is promptly expedited for the fastest possible dispatch.
Shipping Times
Orders are processed and shipped within 7-10 business days. Customers will receive tracking information once their order has been fulfilled.
To ensure a smooth and efficient process, please note the following:
- Processing Time: Orders are processed in the order they are received, typically within 1-3 business days.
- Shipping Time: After processing, orders are shipped and expected to arrive within an additional 4-7 business days, depending on the destination.
- Tracking Information: Customers will receive an email with the tracking details once an order has been shipped. This allows customers to monitor the delivery status of their purchases.
Weekend Orders
- Orders placed after 5:00 PM CST on Friday will be processed the following Monday. Please note that we do not process orders over weekends or holidays.
Shipping Options
- We prioritize both speed and reliability when choosing shipping methods. Depending on your chosen delivery date, we collaborate with various trusted couriers to ensure your boat cover arrives on time.
Delivery Address
- For guaranteed delivery success, please provide a valid physical street address. Unfortunately, we cannot deliver to P.O. boxes due to potential delays.
Tracking Your Order
- Once your order ships, you'll receive a notification email containing a tracking number. This allows you to conveniently monitor your boat cover's progress throughout the delivery journey.
Late Delivery, Lost Packages
- If your order experiences a delay or goes missing, we're here to help. Simply contact us at sales@boatcoversnow.com and our team will promptly assist you in filing a claim with the courier. We will work diligently to resolve any delivery issues.
- For any further inquiries, please feel free to contact us via email at sales@boatcoversnow.com or call us at +1(888) 214-3129.
FAQ
At Boat Cover Now, we offer a wide range of boat covers to suit different types of boats, including Pontoon Boat Covers, V Hull Boat Covers, T-Top Full Covers, Central Console Boat Covers, 16FT-18FT covers, 14x16FT-90in covers, and 22FT-24FT Pontoon covers. Each cover is designed to provide optimal protection and enhance the durability and appearance of your boat.
Choosing the right boat cover involves assessing your needs, considering where and how you'll store your boat, and thinking about your local weather conditions. It’s essential to choose the right material that matches your storage environment and climate. We also offer custom-fit options to ensure the cover fits your boat perfectly, providing features like reinforced seams and secure straps. Contact us at sales@boatcoversnow.com so we can assist you.
Our boat covers are made from high-quality materials, including cotton, linen, polyester, and rayon blends. Each material is selected for its specific advantages, such as durability, waterproofing, breathability, and UV resistance, to provide unmatched longevity and protection for your boat.
To ensure the longevity and effectiveness of your boat cover, regular cleaning with mild soap and water is recommended. Store your cover in a dry, well-ventilated area when not in use, and inspect it regularly for any signs of wear or damage. Avoid sharp objects that can puncture the material and follow the manufacturer’s instructions for specific care guidelines.
Yes, we offer custom boat covers tailored to fit your boat’s exact specifications. Whether you have a luxury yacht or a small fishing vessel, we have the expertise to craft a cover that not only fits securely but also enhances the appearance and functionality of your boat.
At Boat Cover Now, quality is at the core of what we do. Our skilled craftsmen use a blend of conventional artistry and contemporary methods to create boat covers that meet the highest standards of functionality and durability. We are also committed to environmental responsibility, using sustainable materials and ethical production practices. Our dedication to customer satisfaction ensures a seamless purchasing experience and reliable customer support.
Placing an order with Boat Cover Now is easy through our user-friendly website. Simply select the type and size of the cover you need, and proceed to checkout. We offer various shipping options to meet your needs, and our customer support team is available to assist you with any questions throughout the process. Contact us at sales@boatcoversnow.com and we’ll be happy to help!
If you encounter any issues with your boat cover, such as damage or improper fit, please contact our customer support team at sales@boatcoversnow.com immediately. We are dedicated to ensuring your satisfaction and will work with you to resolve any problems, including repairs, replacements, or adjustments to ensure the cover fits your boat perfectly. For more information, you can also visit our Returns/Refund Policy Page.
